Manager, US BPA

Role Overview

• Own end‑to‑end FinOps operations for Medical Affairs, from request intake through closure.
• Ensure accurate and compliant PR, PO, and SOW creation, amendments, and issue resolution.
• Oversee invoice processing, service confirmations, GR/IR management, and timely payments.
• Manage vendor onboarding, amendments, and lifecycle support in partnership with Procurement and Finance.
• Ensure timely and accurate accruals, invoice cut‑offs, and month‑end / quarter‑end close activities.
• Act as the primary operational escalation point for Medical Affairs finance‑related issues.
• Provide operational support to the wider FinOps team based on business demand and priorities.
• Support cross‑TA activities such as backlog management, audits, transitions, and special initiatives.
• Partner closely with US BPAs, Medical Affairs stakeholders, Procurement, and Finance teams to ensure seamless execution.
• Lead, coach, and develop a team of Medical Affairs & FinOps.

Requirements

• 6+ years of experience in FRA, BPA, or Financial Operations, preferably supporting global or US markets.
• Strong hands‑on experience with PR/PO/SOW lifecycle management, invoicing, accruals, and close activities.
• Proficient in Ariba, SAP/FICO, and vendor portals.
• Experience supporting the Finance Operations domain, BPA-related domain, or other regulated functions.
• Familiarity with global finance operating models.
• People management experience, including coaching and performance management.
• Strong understanding of financial controls, compliance, and governance requirements.
• Proven ability to manage multiple priorities in a high‑volume operational environment.
• Excellent stakeholder management and communication skills with problem solving approach.
• Strong analytical and reporting abilities, including Excel-based operational reporting.
• Experience with AI-driven process improvements and a willingness to learn and apply new technologies for process simplification are highly valued.
• Team management experience is considered an asset.

Benefits

• Medical Affairs FinOps Operations: Own end‑to‑end FinOps operations for Medical Affairs, from request intake through closure.
• Ensure accurate and compliant PR, PO, and SOW creation, amendments, and issue resolution.
• Oversee invoice processing, service confirmations, GR/IR management, and timely payments.
• Manage vendor onboarding, amendments, and lifecycle support in partnership with Procurement and Finance.
• Ensure timely and accurate accruals, invoice cut‑offs, and month‑end / quarter‑end close activities.
• Act as the primary operational escalation point for Medical Affairs finance‑related issues.
• Provide operational support to the wider FinOps team based on business demand and priorities.
• Support cross‑TA activities such as backlog management, audits, transitions, and special initiatives.
• Partner closely with US BPAs, Medical Affairs stakeholders, Procurement, and Finance teams to ensure seamless execution.
• Lead, coach, and develop a team of Medical Affairs & FinOps.
• Ensure clear workload allocation, SLA adherence, and consistent service quality.
• Drive capability building through training, knowledge sharing, and SOP adherence.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Ensure strong financial controls, documentation standards, and audit readiness.
• Identify process inefficiencies and drive standardization, simplification, and automation initiatives.
• Support FinOps transformation efforts aligned with Novartis finance strategy.