Manager, Sales Business Analyst

Role Overview

• Enable a scalable and effective sales organization by leading projects to drive sales productivity and optimize the organization’s business and sales process infrastructure.
• Partner cross functionally to meet the ongoing operational needs of the sales organization and support sales leaders by understanding and addressing their organizational needs.
• Provide direction, mentorship, and support to Sales Business Analysts, ensuring alignment with organizational goals and priorities.
• Set clear performance expectations, monitor progress, and provide constructive feedback through regular one-on-one meetings and performance reviews.
• Identify training needs and design programs to enhance team members’ technical and analytical skills, fostering professional growth.
• Participate in hiring processes and ensure smooth onboarding for new team members, setting them up for success.
• Act as a bridge between Sales Business Analysts and senior management, communicating team progress, challenges, and key insights.
• Work closely with senior sales leaders to understand their priorities, provide actionable insights, and support strategic decision-making.
• Partner with marketing, finance, sales technology and product teams to align sales strategies with broader company objectives.
• Ensure all analytics and reporting efforts align with the organization’s as well as region’s overall business and sales strategies.
• Analyze sales data to identify performance trends and opportunities for improvement.
• Deliver accurate sales forecasts by analysing historical data and market trends, aiding resource allocation and strategic planning.

Requirements

• Bachelors degree required, Masters or advanced degree a plus
• 6+ years of progressive business experience, preferably in a sales operations or business operations function
• 2+ years of leadership experience or desire to begin people manager responsibilities
• Skilled in analyzing complex sales data, identifying trends, generating actionable insights, and making data-driven decisions.
• Experienced in managing and optimizing CRM systems (e.g., Salesforce), ensuring data accuracy and effective sales tracking.
• Project Management Skills: Competent in planning, executing, and overseeing multiple projects, ensuring timely delivery.
• In-depth understanding of the sales process, from lead generation to deal closure, with familiarity in various sales methodologies and strategies.
• Strong verbal and written communication skills for collaborating across teams and presenting insights to stakeholders clearly and persuasively.
• Proven capability to lead, train, and inspire the SBA team, including conflict resolution, team building, and performance management.
• Proficient with sales tools and technologies, with the ability to implement and optimize tools to enhance efficiency.
• Adept at identifying issues in the sales process and developing innovative, effective solutions.
• Highly detail-oriented to ensure accuracy in data analysis and efficiency in sales processes.
• Proficiency in tools like Microsoft Excel, Google Analytics or Power BI for analyzing sales data and generating insights.
• Expertise in Document Management tools like Google Workspace, Microsoft Office 365, or Dropbox for managing and sharing documents.
• People management experience preferred.

Benefits

• Competitive salary
• Generous paid time off policy
• Charity match program
• Medical, Dental & Vision Plans
• Parental Leave
• Employee Assistance Program (EAP)
• 401K matching and more!