Senior Manager, HR Privacy Risk

Role Overview

• Overseeing RBC’s compliance with applicable data protection and privacy laws as well as RBCs Enterprise Privacy Risk Management Policy as it relates to HR/Employee data
• Support the maintenance and enhancement of the Global Privacy Program for Human Resources in Canada, the USA and the Caribbean
• Responsible for the handling of all individual (employee) rights requests in compliance with applicable data privacy laws and regulations
• Be responsible for privacy & compliance regulatory requirements in Canada, the USA and the Caribbean leveraging knowledge to monitor, review, report, fulfill and service Privacy Incidents
• Ensure appropriate handling of Canada, USA and Caribbean based privacy complaints, responding to privacy queries and complaints from employees in a timely manner and accurate manner
• Identify, document and track privacy risks and recommend actions, reporting of the risk position as required through formal organizational risk management processes
• Initiate and own risk mitigation methodologies required to prudently manage risk exposures applicable to HR/Employee data
• Develop service partnerships with business stakeholders, Group Risk Management and Compliance in identifying risk-related issues
• Support and advise on the management of HR/Employee data incidents and breaches, in line with privacy legislation and local specific policies
• Support the Privacy Risk program for Human Resources by developing and facilitating privacy training to improve employee awareness
• Drive culture of privacy within Human Resources by advocating for privacy by design and integration of the RBC privacy principles.

Requirements

• Strong privacy background, including minimum of 5 years privacy experience
• Technical knowledge of data protection laws, regulations and practices in Canada
• Strong analytical (qualitative and quantitative) and problem-solving skills with focus on attention to detail
• Strong administrative, documentation, planning and organizational skills
• Proven ability to manage multiple high-priority DSAR projects simultaneously
• Self-sufficient with the ability to work independently and in a team environment
• Experience with process mapping, documentation, and continuous improvement initiatives
• Aptitude for learning technical systems and applications (not limited and as applicable to role and primary responsibilities): MS products – Excel, Word, Access, Outlook etc.
• Technical knowledge of data protection laws, regulations and practices in the USA and the Caribbean and experience of applying these in practice.
• Relevant privacy experience in Financial Services, delivering cross-company and/or jurisdiction privacy programs/initiatives.
• Professional designation/privacy qualification (such as CIPP/C or Practitioner Certification) is highly desirable.
• Experience delivering cross-company and/or jurisdiction privacy programs/initiatives

Benefits

• A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Opportunities to work with the best in the field
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services.