Food and Beverage Manager

Role Overview

• Lead & Inspire
• Guide, coach, and develop F&B supervisors, banquet captains and frontline associates
• Foster a culture of collaboration, accountability, and service excellence
• Lead by example with integrity, professionalism, and energy
• Deliver Exceptional Guest Experiences
• Ensure every guest interaction exceeds expectations
• Respond quickly and thoughtfully to guest feedback and concerns
• Set clear service standards aligned with the Westin brand
• Drive Operations
• Oversee daily operations across all F&B outlets, including restaurants, bars, and room service
• Ensure service quality, cleanliness, and safety standards are consistently met
• Support banquet execution to ensure seamless and memorable events
• Manage Performance & Financials
• Assist in managing budgets, forecasting, and cost controls
• Monitor productivity and operational efficiency
• Use guest satisfaction data (AOS/GSS) to drive continuous improvement
• Develop Your Team
• Train, mentor, and support associates to grow their skills and careers
• Conduct performance reviews and provide ongoing feedback
• Create a positive, engaging work environment focused on learning
• Collaborate & Communicate
• Partner with hotel leadership to align on goals and strategy
• Maintain strong communication through meetings, logs, and daily touchpoints
• Promote an open-door, fair, and inclusive workplace culture.

Requirements

• High school diploma or GED + 4 years of F&B or hospitality experience OR Associate’s degree (or higher) in Hospitality or related field + 2 years of experience
• Strong leadership and team development abilities
• Passion for delivering exceptional guest service
• Solid financial acumen (budgeting, cost control, forecasting)
• Excellent communication and problem-solving skills
• Ability to thrive in a fast-paced, dynamic environment.

Benefits

• FREE Associate Meals
• Our Associates get Travel Discounts on hotels at nearly 8,000 Marriott properties worldwide including rooms and meals
• Discounts on Rental Cars, other popular hotels, and hotel alternatives
• Discounts on tickets to concerts, Theme Parks, and other attractions
• Discounts on Car and Computer Purchases
• We host Associate Recognition events, celebrations, and parties year-round.