Director, Integration and Improvement – Physician Enterprise

Role Overview

• Lead the integration of processes, workflows, and systems across the Physician Enterprise, ensuring alignment with the broader enterprise’s goals and objectives.
• Collaborate with the Performance and Integration Management Office (PIMO) and enterprise teams to identify integration opportunities that improve operational efficiency and provider performance.
• Develop and implement robust integration strategies to streamline operations, reduce redundancies, and enhance system interoperability.
• Act as a liaison between the medical group, the health system operations, and university stakeholders, ensuring alignment and collaboration across all entities.
• Partner with the PIMO to design and execute performance improvement initiatives that address inefficiencies and enhance outcomes across the Physician Enterprise.
• Use data-driven performance improvement methodologies to identify root causes of inefficiencies and implement sustainable solutions.
• Establish and track key performance indicators (KPIs) to measure the success of integration and improvement efforts, ensuring accountability and transparency.
• Foster a culture of continuous improvement within the Physician Enterprise by engaging and empowering physicians, practice leaders, and administrative teams.
• Build strong relationships with stakeholders across the medical group, health system, university, and PMIO to ensure alignment and successful execution.
• Lead cross-functional teams to execute complex projects, ensuring alignment with organizational goals and timelines.
• Develop and implement change management strategies to ensure the successful adoption of integration and performance improvement initiatives across the physician enterprise.
• Monitor and address resistance to change, ensuring initiatives achieve long-term sustainability and success.

Requirements

• Bachelor’s Degree in Business, Healthcare Administration or related field
• 7 years in integration management, performance improvement, or related fields without a master’s degree.
• Strong understanding of performance improvement methodologies.
• Integration Expertise: Deep understanding of integration strategies, including process mapping, workflow optimization, and aligning systems across physician practices.
• Performance Improvement: Expertise in implementing performance improvement initiatives that deliver measurable results.
• Patient Access Optimization: Proven ability to enhance patient access through scheduling, call center optimization, and workflow alignment.
• Strategic Thinking: Ability to align integration and performance improvement initiatives with broader enterprise goals.
• Provider Productivity: Experience in optimizing physician templates and scheduling for maximum efficiency.
• Collaboration: Proven ability to foster collaboration across departments, engage stakeholders, and build strong relationships.
• Change Management: Strong ability to manage organizational change and lead teams through transitions effectively.
• Analytical Skills: Proficiency in analyzing data, identifying trends, and developing actionable insights to drive improvement.
• Leadership: Demonstrated ability to lead and motivate teams, fostering accountability and innovation.

Benefits

• Health insurance
• Professional development opportunities
• Flexible work arrangements