Senior IT Project Manager – Front of Stores

Role Overview

• The Senior Project Manager is responsible for leading complex, high-visibility projects from initiation through execution and delivery within the POS and Payments team.
• This role partners closely with cross-functional teams, executives, and Business stakeholders to ensure projects are delivered on time, within scope, and within budget.
• The Senior Project Manager also plays a key role in driving process improvement, mentoring project team members, and advancing project management maturity across the organization.
• You will collaborate closely across delivery, product and engineering functions, working alongside Scrum and Kanban teams and integrating into their established flow of work to support planning, prioritization, execution, and cross-team coordination.
• You will be accountable for delivering value to the business and stakeholders.
• Understanding the TJX Solution Delivery Process (SDP) while adhering to compliance guidelines is key.
• Manage Business expectations for project engagement, time commitments, and delivery timeline.
• Ensure timely and accurate communication with leadership and key stakeholders.
• Proven capability in building, managing, and maintaining project plans and schedules.
• Facilitate Steering Committee meetings and reports project status to Senior Leadership.
• Demonstrate a growth mindset and actively seek opportunities to drive efficiency across the Project Management function.
• Support the teams and remove impediments and track dependencies.
• Creation and management of risk and issue log. Identify and mitigate project risks early, escalate as needed.
• Drive resolution of issues that impact timeline, scope, or budget.
• Foster a culture of accountability, transparency, and continuous improvement.

Requirements

• 8+ years of project management experience
• Strong interpersonal and communication skills, especially the ability to communicate technical concepts to business users and to communicate business needs to the technical teams
• Demonstrated ability at building strong relations with all levels in the organization and various business units
• Proven success working in a highly collaborative, matrix environment, with a track record of accomplishments with measurable business impact
• Adaptable and Agile can conform to shifting priorities, demands and timelines and make project adjustments to effectively prioritize and execute tasks in fast-paced environment
• Ability to work both independently and collaboratively in a team environment
• Certified SAFe® Lean Portfolio Manager (preferred)
• Basic knowledge of SPI, PCI, PII and Sarbanes Oxley (SOX) requirements (preferred)
• Proficiency in Microsoft Office Suite including Visio, PowerPoint, Jira, Confluence and presentation tools (preferred)
• Experience with Oracle Retail Xstore POS and payment integrations (e.g. Verifone, Adyen, WorldPay, etc) a bonus
• Understanding of retail operations, in-store technologies, and omnichannel commerce a bonus
• Exposure to a diverse portfolio of applications is a plus

Tech Stack

• Oracle

Benefits

• Associate discount
• 401(k) match
• medical/dental/vision
• HSA
• health care FSA
• life insurance
• short/long-term disability
• paid holidays/vacation/sick/bereavement/parental leave
• EAP
• incentive programs for management
• auto/home insurance discounts
• tuition reimbursement
• scholarship program
• adoption/surrogacy assistance
• smoking cessation
• child care/cell phone discounts
• pet/legal insurance
• credit union
• referral bonuses