Key skills
AILeadershipCommunicationCritical ThinkingCollaboration
About this role
Role Overview
- Partner closely with our product and business teams to support Airbnb's strategic objectives
- Serve as a key player in identifying policy vulnerabilities and designing global policies that facilitate a high quality experience across Airbnb
- Enable our business and product teams to move quickly and confidently, with policy frameworks that support innovation
- Develop policies for AI-powered product initiatives, informing guardrails that protect the community
- Understand the needs of hosts and guests and collaborate closely with our business, design, and product teams
- Shape how millions of hosts and guests experience Airbnb and their confidence in the platform.
- Lead policy development for new and existing product areas, including AI-powered features, drafting clear and scalable policy frameworks that keep pace with product innovation
- Collaborate with cross-functional stakeholders across the organization
- Foster, build, and maintain relationships with leadership of internal business verticals
- Guide policy operationalization efforts in partnership with cross-functional stakeholders
- Support product and AI feature launches with appropriate risk mitigation guidance and policy deliverables
- Proactively use data, research, and community insights to evaluate existing policies, identify improvement opportunities, and drive revisions before issues escalate
Requirements
- 10+ years experience in a Policy, Legal, or Trust and Safety role
- Prior leadership on product policy, with demonstrated experience developing AI policy in support of AI-driven product initiatives
- Familiarity with the AI policy landscape
- Demonstrated capacity for critical thinking, research, and analysis
- Strong attention to detail
- Exceptional writing and communication skills
- Thoughtful business judgment, strategic thinking, and ability to work well under pressure
- Proven ability to partner with and enable business teams, translating policy requirements into practical solutions that support commercial objectives
- Experience working in a matrix and driving solutions to complex problems through cross-functional collaboration
- Fluency in data analysis and data-driven decision-making, including proactively using data to surface policy improvement opportunities
- Ability to explain and simplify complex information to others.
Benefits
- This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.