Participate in feasibility analysis, estimating, planning, designing, developing, prototyping, implementing, quality assurance evaluation and modification of automated systems.
Define training requirements and assist with automated systems training.
Recommend solutions to enhance system functionality.
Support and design department project assignments and small system implementation.
Provide input to solution development efforts.
Maintain schedules.
Track information system resources for assigned projects.
Report on project timelines and document performance.
Develop work products, documentation of operational and business objectives, best technology capabilities and task level resource requirements.
Maintain project task plans, documentation and communications.
Collaborate with business stakeholders to identify automation opportunities.
Analyze workflows and develop strategies for automation.
Build and deploy RPA solutions using Microsoft Power Automate (primary platform).
Maintain documentation and communicate progress to stakeholders.
Partner with internal teams to ensure alignment with Epic workflows where applicable.
Requirements
Associate’s degree in Information Technology/Computer Science, Health Sciences, Healthcare Admin or related field and five years of experience in information technology dealing with applications development and support, or end user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position
High School Diploma / GED or equivalent and seven years of experience
Bachelor’s degree and three years of experience
Strong analytical, critical thinking and communication skills
Microsoft, CompTIA, or equivalent certification preferred
For Information Technology Division caregivers, ITIL Foundations certification is preferred
Epic experience or training in applications like MyChart, EpicCare Ambulatory, Clinical Research, Cogito
Tech Stack
RPA
Benefits
Our outstanding, comprehensive offerings are an investment in your health, well-being and future.