About this role
Role Overview
- Work in a fast-paced Banking Center assisting clients with day-to-day banking needs
- Answer questions and assist with transactions
- Connect clients with the right team members to reach financial goals
- Help clients manage their accounts and products boosting client experience
- Listen, ask questions, and take accountability for client issues
Requirements
- Flexibility to work banking center hours which may include evenings and weekends
- Ability to work at multiple banking centers within a reasonable travel distance
- Strong client engagement skills
- Problem-solving abilities
- Knowledge of financial services products
- Technology expertise with mobile banking applications
Benefits
- Competitive salary
- Incentive pay
- Banking benefits
- Benefits program*
- Defined benefit pension plan*
- Employee share purchase plan
- Vacation offering
- Wellbeing support
- MomentMakers, our social, points-based recognition program
- Purpose Day; a paid day off dedicated for growth and development