HR Shared Services Representative

Role Overview

• Maintains the HRIS databases by entering and verifying new and existing employee job and benefit related information.
• Assists with various components of Health & Welfare administration, Retirement administration and general employment policy inquiries.
• Responsible for addressing a wide range of customer questions in a timely and complete manner.
• Maintains effective customer service skills to conform to service standards and measured goals.
• Review/complete new hire, termination and employee change events in Workday.
• Assists with benefits and retirement plans administration including enrollment, claims processing, billing reconciliation, wire transfers, COBRA administration, coordination with vendors.
• Provides assistance for employee benefits, compensation and employment policy and procedure inquiries by phone or email.
• Payroll Batch processing and Review; biweekly timecard review/support.
• Participates and coordinates special annual assignments as necessary.

Requirements

• Associates Degree or equivalent experience
• Minimum 2 years related experience
• Thorough understanding of Microsoft Windows products, specifically Excel and Word.
• Requires strong organizational and time management skills.
• Multi-state knowledge of laws, regulatory requirements and compliance rules.
• Knowledge of Company policies/procedures and benefit packages or ability to learn.

Benefits

• Generous Paid Time Off : At least 22 days annually, prorated in the year of hire.
• Parental Leave : Six weeks of paid leave at 100% of your salary.
• Comprehensive Medical Coverage : Includes employer contributions to HSA for High Deductible Health Plan participants.
• Dental and Vision Coverage : Ensuring your overall health and well-being.
• Flexible Spending Accounts : For healthcare and dependent care expenses.
• Employer-Paid Disability Coverage : Both short-term and long-term, with an option to purchase additional long-term coverage.
• Life Insurance : Employer-paid basic life insurance, with an option to purchase supplemental coverage.
• Voluntary Benefits : Including hospital, accident, and critical illness coverage.
• Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.
• Adoption Assistance : Supporting your growing family.
• Tuition Reimbursement : Invest in your education and career growth.
• Employee Assistance Program (EAP) : Access to support and resources.
• Pet Insurance : For all your furry friends.
• Financial and Banking Services : Various banking services benefits and financial planning assistance.