Key skills
CommunicationProblem Solving
About this role
Role Overview
- Deliver exceptional customer service
- Provide customer support over various platforms (email, chat, phone)
- Take part in required initial training
- Convey information effectively
- Work with minimal supervision
Requirements
- At least 1-year BPO experience
- Excellent oral and written communication skills
- Empathy, listening skills, and a courteous attitude
- Problem solving skills necessary to make decisions and take action
- Ability to work in a fast-paced environment
- Collaborates with peers, supervisors, and management
- Able to adapt to a changing work environment
Benefits
- Working from home
- Positive, encouraging culture
- Performance-driven work environment
- Long-term career growth