Key skills
AnsibleAWSCloudGoogle Cloud PlatformLinuxPythonTerraformBashPowerShellGCPGoogle CloudCloudFormationIdentity ManagementAtlassianCI/CDCommunicationCollaborationCloud Security
About this role
Role Overview
- Support and maintain scalable and secure IT infrastructure across cloud (GCP/AWS) and on-prem environments.
- Ensure high availability and performance of internal IT systems, applications, and collaboration tools.
- Automate provisioning, monitoring, and maintenance processes using modern scripting and orchestration tools.
- Manage identity, access, and device management solutions ensuring compliance and security.
- Automate repetitive IT and operational tasks using Python, PowerShell, or Bash.
- Develop and maintain Infrastructure as Code (IaC) using tools such as Terraform, Ansible, or CloudFormation.
- Build and manage CI/CD pipelines for infrastructure and application deployments.
- Collaborate with development and security teams to optimize DevOps workflows and improve deployment reliability.
- Manage and optimize workloads in AWS and GCP environments, ensuring cost efficiency (FinOps alignment).
- Implement cloud security best practices in alignment with organizational compliance standards.
- Troubleshoot complex issues in multi-cloud or hybrid environments.
- Drive automation for provisioning, scaling, and monitoring of cloud resources.
- Provide Tier 3-level support for critical IT systems and escalations.
- Manage enterprise collaboration platforms (e.g., Google Workspace, Slack, Zoom, Atlassian Suite, CI/CD tools etc.).
- Ensure seamless integration between IT tools, systems, and internal applications.
- Work closely with global IT teams to maintain consistent service delivery and user satisfaction.
- Implement and maintain endpoint and cloud security controls.
- Support vulnerability management, patching, and compliance initiatives (SOC, GDPR, ISO, etc.).
- Partner with SecOps and FinOps teams to ensure secure, efficient, and compliant infrastructure operations.
- Act as a bridge between IT operations, engineering, and business teams to translate technical requirements into practical solutions.
- Provide clear documentation, communication, and training for IT processes and automation systems.
- Support cross-functional initiatives led by ITOps and collaborate across multiple time zones.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or related field
- 5-8 years of experience in IT Systems Engineering, Automation, or DevOps roles.
- Hands-on expertise in cloud platforms (AWS and/or GCP) and associated automation tools.
- Strong scripting and development skills in Python, with experience in automating IT processes.
- Deep understanding of IT infrastructure (Linux , Windows Ad, networking, identity management, device management, monitoring, etc.).
- Proven ability to deliver automation and infrastructure projects in a fast-paced, global environment.
- Excellent communication and collaboration skills with a customer-first mindset.
- Experience working in distributed, remote-first organizations is a plus.
Tech Stack
- Ansible
- AWS
- Cloud
- Google Cloud Platform
- Linux
- Python
- Terraform
Benefits
- Competitive salary and annual bonus
- Medical coverage
- Life and accidental insurance
- Vacation & leaves of absence (menstrual, flexible, special, and more!)
- Developmental opportunities through education & developmental reimbursements & professional workshops
- Maternity & parental leave
- Hybrid & remote model with flexible working hours
- On-site & remote company events throughout the year
- Tech & WFH stipends & new hire allowances
- Employee referral program
- Premium access to QuillBot