Independent management of a customer base and support for customer projects.
Onboarding new customers and building trusting customer relationships.
Competently answering customer questions about our product by phone, email, and video call.
Working closely with colleagues in the marketing/sales department.
Identifying potential for optimization through regular analysis of customer requirements and usage.
Regular communication with customers to strengthen long-term customer loyalty.
Ensuring high customer satisfaction through proactive communication and solution-oriented support.

Completed commercial apprenticeship, a university degree, or comparable qualifications.
Strong communication skills and a good feel for language.
Fluent in Dutch (minimum C1/C2 level) and excellent command of English, both written and spoken.
Service-oriented, confident in presentations, and a competent manner.
High degree of initiative, resilience, and flexibility.
Confident use of MS Office, CRM, and ticket systems.

Exciting and responsible tasks in a fast-growing, innovative company with a clear mission.
The opportunity for meaningful and future-oriented work—work with us to ensure that less food ends up in the trash.
Excellent development opportunities and a start-up environment within a dynamic, multidisciplinary team.
Flexible working hours, remote work and a family-friendly work environment.
Responsibility for your own projects and freedom to actively contribute.
A family atmosphere with many great and motivated people who trust each other and want to achieve a lot together.

Customer Success Consultant, Dutch Market

Key skills