Senior Product Manager

Role Overview

• Define and drive Midnight’s long-term product vision and ensure alignment with business goals.
• Develop and maintain a strategic product roadmap, prioritizing features and enhancements that deliver the most value.
• Identify opportunities for automation, AI-driven insights, and improved integrations to enhance Midnight’s functionality.
• Own the entire product development lifecycle, from concept to launch, ensuring timely and high-quality releases.
• Work closely with engineering, design, and QA teams to define product requirements and oversee Agile development cycles.
• Translate customer feedback and business needs into clear, actionable user stories and acceptance criteria.
• Drive scalability and performance improvements, ensuring Midnight remains a robust, reliable solution for users.
• Conduct user research and industry trend evaluations to refine Midnight’s market position.
• Work with sales and customer success teams to gather insights and translate customer feedback into product improvements.
• Define and track key product success metrics (KPIs) to evaluate feature adoption and overall product performance.
• Act as a bridge between technical and non-technical teams, ensuring smooth communication and alignment.
• Partner with marketing and sales teams to develop go-to-market strategies, product messaging, and training materials.
• Lead internal product demos and executive updates, articulating product progress and key decisions.
• Mentor and guide junior product managers, contributing to a strong product management culture within the organization.

Requirements

• 10+ years of product management experience, ideally in SaaS, B2B, ERP, or workflow automation software.
• Technical acumen, with an understanding of APIs, cloud-based platforms, and system integrations.
• Experience leading end-to-end product development, from discovery to launch.
• Proven ability to use data, customer insights, and business strategy to inform product decisions.
• Exceptional leadership and communication skills, with experience managing crossfunctional teams.
• Experience working in Agile/Scrum environments, with tools like Jira, Trello, or Asana.
• Experience in print MIS, ERP, or related workflow automation software (preferred).
• Leveraging AI as the core of the product development lifecycle (preferred).
• Familiarity with AWS serverless architecture, AI-powered automation, or business intelligence tools (preferred).
• Strong background in UX/UI best practices, A/B testing, and user journey optimization (preferred).
• MBA or equivalent experience in product strategy is a plus (preferred).

Tech Stack

• AWS
• Cloud
• ERP

Benefits

• Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background.
• Fullsteam is an Equal Opportunity/Affirmative Action employer.