Collaborate with agents, brokers, and team members to support daily operations
Ensure smooth lead transitions and proper follow-through
Maintain clear and effective communication across teams
Assist with tasks assigned by leadership and agents
Support recruiting efforts (candidate outreach, tracking, and interview scheduling)
Manage recruiting pipelines within CRM systems
Assist with onboarding coordination and new team member setup
Build and maintain relationships with potential clients
Follow up with leads at different stages of the sales process
Share information on properties, market trends, and services
Execute communication strategies set by leadership
Conduct outbound calls when required
Manage calendars for agents and leadership
Schedule meetings, training sessions, and team events
Ensure team members are registered for required training
Track attendance and follow up on completion
Perform general administrative tasks
Support high-performing agents and team leads
Maintain accurate data entry across CRM systems and spreadsheets
Update and manage tracking documents (leads, transactions, agent activity)
Ensure data consistency across platforms (e.g., CRM, spreadsheets, internal tools)
Assist with reporting and basic data analysis

Proven experience in real estate support or administration
Experience with CRM systems ( Follow Up Boss preferred )
Strong organizational and multitasking abilities
High attention to detail and accuracy
Excellent written and verbal communication skills
Comfortable working in a fast-paced, remote environment
Reliable minimum 50 Mbps fibre internet connection
Fully functional laptop or computer suitable for remote work
Loadshedding backup solutions (e.g., inverter, UPS, or alternative power source)
Quiet, distraction-free workspace

Executive Assistant

Key skills