Structure databases in a simple, clear way, ensuring a consolidated and strategic view of interactions and experiences across channels;
Develop more comprehensive analyses with a predictive focus, anticipating behavioral trends and risks of dissatisfaction based on historical data;
Cross-reference data and identify customer behavior patterns, such as frequent complaints or friction points in the customer journey, and present these findings clearly to the team and other departments;
Act as the team's technical reference, supporting more junior analysts in validating methods, ensuring consistency of analyses, and aligning with the area's strategic objectives;
Communicate insights clearly and strategically to leadership, providing data that supports high-impact business decisions;
Ensure that all analyses in the area are well organized, secure, accurate, and properly documented, guaranteeing the responsible and transparent use of data.
Requirements
Bachelor's degree;
Microsoft Office (Advanced Excel; basic PowerPoint desirable);
Basic SQL;
Basic statistics;
Intermediate Power BI;
Experience working in Marketing teams;
Experience working with marketing indicators related to campaigns, projects, and branding.
Tech Stack
SQL
Benefits
Health insurance (Unimed)
Dental plan (Bradesco Dental)
Pharmacy benefits
Zenklub: emotional support and sessions with specialists
Life insurance
Gympass (Wellhub)
On-site workplace exercise program
Meal or food allowance (your choice!)
Breakfast or afternoon snack (depending on shift)
Extended maternity leave (180 days)
Extended paternity leave (20 days)
Maintenance of meal/food allowance (VA/VR) for the entire leave period
Job stability guaranteed for 3 months upon return from maternity leave
Childcare assistance
Transportation allowance
Air-conditioned rest area
Free on-site parking
HSB Talks: our monthly company happy hour
Day off during your birthday month
Baby gift basket for new parents
School kit for employees' school-aged children
Christmas gift card
50% discount on aligners from CA Clear Aligner
20% discount on purchases in our e-commerce store (Utilidades Clínicas)
Corporate learning platform
Partnerships with universities and language schools