Guide enterprise customers through discovery, architecture design, and proof-of-value (POV) execution
Partner with Sales to lead technical discovery and define clear POV success criteria
Assess enterprise environments, including storage, file systems, IAM, security, and compliance requirements
Design solution architectures supporting unstructured data scanning, classification, and AI-ready data preparation
Deliver tailored demos and technical presentations to architects, security teams, and business stakeholders
Lead end-to-end POV execution: installation, configuration, integrations, and outcome validation
Troubleshoot deployment and performance issues while validating measurable value
Support transition to production through documentation and internal handoff

5+ years in a customer-facing architecture or solutions role
Strong understanding of enterprise infrastructure across hybrid/on-prem and cloud environments
Practical knowledge of security and IAM concepts, access models, and governance/compliance considerations
Proven ability to lead technical discovery, communicate architectural trade-offs, and present to mixed technical and executive audiences
Comfortable working hands-on within customer environments to implement and validate POV deployments
AI literacy, including understanding AI readiness requirements and how data quality and governance impact AI outcomes
Non-negotiable: Prior remote work experience and fluency with remote collaboration tools/platforms

Senior Customer Solutions Architect – AI Readiness, Enterprise Data

Key skills