Key skills
Account Management
About this role
Role Overview
- To determine account management strategies related to client service plans;
- To be responsible for retention of existing clients, customer satisfaction, revenue growth, client surveys, and new business;
- To provide program management for jumbo clients requiring dedicated staff, multiple offices and complex service models;
- To oversee the work of other local Client Services staff.
Requirements
- Bachelor's degree from an accredited college or university preferred.
- CPCU, AIC and/or ARM or other related designation preferred.
- Ten (10) years related experience or equivalent combination of education and experience required to include two (2) years account manager experience or five (5) years adjuster experience including two (2) years in a supervisory capacity.
- California Workers Compensation claims experience required.
Benefits
- Flexible work schedule.
- Referral incentive program.
- Career development and promotional growth opportunities.
- A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.