Senior Director of Product, Provider Experience

Role Overview

• Define and communicate the long-term vision for the Provider Experience Zone, ensuring a unified, intuitive, and scalable product experience for health systems, clinics, and provider organizations
• Develop strategic product roadmaps that align with Datavant's mission, market needs, and operational capabilities
• Identify opportunities to modernize workflows, improve usability, and apply SaaS best practices across the provider product portfolio
• Partner closely with Commercial teams (Sales, CS, Marketing) to ensure clear value articulation, strong product positioning, and seamless enablement for product launches
• Work hand-in-hand with Operations and Implementation teams to translate product strategy into processes that scale—ensuring operational readiness, workflow efficiency, and high-quality execution
• Collaborate with Engineering Leadership to prioritize investments, guide delivery, and build reliable, secure, and extensible platform experiences
• Own and report on product KPIs related to adoption, retention, usage, NPS, operational efficiency, and financial performance
• Connect product decisions to measurable business outcomes, telling a clear “impact story” to leadership and stakeholders
• Leverage data, insights, and customer feedback to drive prioritization and refine the product strategy
• Champion user-centered design principles and drive a deep understanding of provider needs, workflows, and pain points
• Build strong relationships with customers and users to continuously inform product direction
• Lead customer discovery, beta programs, and feedback loops that result in meaningful, customer-driven product improvements
• Lead, mentor, and grow a high-performing team of Product Managers and UX experts
• Establish disciplined product operating rhythms—roadmap planning, cross-functional reviews, experimentation, and structured execution
• Ensure products are delivered on time, with high quality, and with a clear path to operational and commercial success

Requirements

• 10+ years in Product Management, including 5+ years leading SaaS product teams
• Demonstrated success defining and executing multi-product or platform strategies
• Deep understanding of user experience and customer-centric design principles
• Proven ability to collaborate cross-functionally in fast-moving, high-growth organizations
• Strong communication and storytelling skills — able to inspire teams and influence senior stakeholders
• Experience working in healthcare, health tech, or other regulated SaaS environments is strongly preferred.

Benefits

• Health insurance
• Retirement plans
• Paid time off
• Flexible work arrangements
• Professional development