MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join their team. The Project Manager III is responsible for leading the implementation of new fee-for-service Medicaid client projects, ensuring effective coordination and execution throughout the project lifecycle.
Responsibilities:
- Develops and maintains comprehensive project plans, including scope, timelines, resources, risks, dependencies, and deliverables
- Leads cross-functional project teams through all phases of the project lifecycle, from initiation through completion
- Establishes and maintains project artifacts such as charters, scope documents, business requirements, testing plans, and success metrics
- Tracks project progress against milestones and proactively identifies risks and issues
- Facilitates issue resolution and risk mitigation across business and technology teams
- Ensures adherence to PMO standards, best practices, and regulatory requirements
- Serves as a primary point of contact for internal and external clients
- Communicates project status, risks, and dependencies through regular meetings and written reporting
- Manages expectations, resolves conflicts, and maintains strong client relationships
- Collaborates with stakeholders to align project outcomes with business objectives
- Works with stakeholders and resource managers to determine staffing needs and allocate resources appropriately
- Identifies downstream impacts to systems, operations, and timelines and develops mitigation plans
- Manages project risks through identification, communication, tracking, and resolution
- Manages assigned projects with moderate to high complexity
- Partners closely with senior leaders and subject matter experts for decision-making and escalation
- Produces detailed project documentation and ensures accuracy and completeness
- Executes projects within established methodologies and governance structures
- Provides input into project planning, scope definition, and risk mitigation strategies
- Leads highly complex, cross-program or enterprise-wide initiatives
- Reviews and evaluates project proposals, prioritization, funding constraints, and resource strategies
- Establishes work plans, staffing models, and delivery approaches across multiple project phases
- Assumes accountability for end-to-end project delivery and outcomes
- Provides performance feedback on project team members to management
- Mentors and supports the development of less-experienced project managers
- Assists in building PMO capability, including interviewing, onboarding, and training PMO staff
- Communicates effectively with executive leadership, adapting messaging to varying levels of abstraction
- Drives continuous improvement of project management practices and governance
Requirements:
- Must have experience participating in and/or leading facets of a fee-for-service Medicaid client implementation as a member of the organization that is performing the implementation activities
- Bachelor's degree (BS/BA) and 7+ years of relevant experience (or equivalent combination) for Project Manager II
- 4+ years as a subject matter expert in relevant areas for Project Manager II
- Bachelor's degree (BS/BA) and 9+ years of relevant experience (or equivalent combination) for Project Manager III
- 6+ years as a subject matter expert in relevant areas for Project Manager III
- This position requires experience as an active stakeholder contributing, as part of a vendor organization, to the implementation of a Medicaid Fee-for-Service Program
- Proficient in Microsoft Office (Access, Excel, Word, and PowerPoint) and Microsoft Project
- PMP certification required and Six Sigma/Lean background desired, not required
- Excellent working knowledge and experience in the role of Project Manager of complex business projects that include both business process, service delivery and information technology solutions
- Experience in all phases of systems development lifecycles and/or business process engineering methodology
- Ability to effectively present information and respond to questions from groups of managers, employees, and clients
- Experience operating in a matrix management organization
- Experience in PBM, pharmaceutical or managed health care industry a plus
- Executes and delivers within the confines and timeframes provided by regulatory agencies
- Advanced presentation skills with the ability to present information at varying levels of abstraction depending on audience
- Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things
- Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings
- Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information
- Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results
- Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals
- Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Ability to deal with problems involving several concrete variables in standardized situations
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry
- Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
- Six Sigma/Lean background desired, not required