Provide senior-level account planning and supervision across key designated accounts with proven, specialized expertise in areas Caliber operates
Lead the planning and execution of media programs and activities; serve as a primary, day-to-day, client contact and provide senior client counsel on tactical matters linked to strategic plans for select accounts
Maintain a thorough, demonstrated understanding of clients’ businesses and industries; actively follow and understand emerging issues, trends, and news impacting your clients’ business
Develop and maximize client relations, positioning Caliber as a strategic partner at all times
Anticipate the needs of clients and the media, serving as a senior strategist for select accounts and the manager of all tasks to ensure quality service
Provide mentorship, and structure around delegating to staff on a day-to-day basis; drive media results for clients
Manage up to manager, COO & CEO regarding progress on deliverables, media outreach processes, and actively offer solutions to pivot where needed
Demonstrate responsibility and accountability for the management and tracking of staff allocation and account financials including budget allocation and control
Manage and evolve Caliber client retention and loyalty efforts, aiming to drive our retention efforts forward

12+ years minimum relevant experience in PR, within B2B fintech, financial services, proptech and/or insurtech
Extensive client service experience and deep relationships with specific categories of higher level media (business, technology and/or) that result in significant coverage for clients
Intellectual curiosity about businesses and how communications plays a role in business’ growth
Enthusiasm for fintech and financial services and their constant innovation and evolution
Solutions oriented with a ‘can do’ attitude
Passionate about communications with polished presentation skills
Team player, supportive and considerate of others
A student of the media – identifying new publications, writers and relevant topics

Director, Public Relations

Key skills