Customer Advisor
Lille, Hauts-de-France, France
Full Time
4 days ago
$29,500 EUR
No Sponsorship
About this role
Role Overview
- Represent the brand and assist customers by phone and email
- Monitor and help reduce their energy consumption
- Proactively manage customer contracts
- Identify and analyze opportunities to improve the service
- Contribute to the development and growth of the team
Requirements
- Independent and responsible
- Customer-focused
- Excellent written and spoken French
- Able to hold a conversation in English
- Enjoys and works well in a team
- Able to work under pressure while remaining rigorous and organized
- Curious and willing to analyze customer invoices
- Authentic, friendly, and positive :)
Benefits
- Equity participation
- Flex-office (flexible workspace)
- Comprehensive health insurance
- Sustainable mobility allowance
- Contribution towards your public transport pass above the legal minimum
- Special leave days for community/volunteer projects