Support the development and continuous improvement of Ontinue’s MXDR service offering.
Work with Product, Sales, Engineering, Security Operations, Customer Success, and customers to understand needs, use cases, pain points, and desired security outcomes.
Translate customer, market, and internal feedback into requirements, user stories, product concepts, and roadmap inputs.
Support requirements engineering, including discovery, documentation, prioritization, validation, and stakeholder alignment.
Join customer and prospect conversations to understand technical requirements and operational challenges.
Help bridge commercial and technical teams by capturing, structuring, and following up on product feedback.
Create clear diagrams, workflows, presentations, and documentation to explain product concepts and technical ideas.
Support go-to-market activities with product knowledge, technical context, competitive insights, and messaging input.
Monitor trends in cyber security, MDR, MXDR, SOC operations, Microsoft Security, and AI-powered security operations.
Support product initiatives from discovery through execution, gradually taking ownership of selected topics as you grow in the role.

2+ years of experience in Product Management, Requirements Engineering, Sales Engineering, Pre-Sales, Cyber Security Consulting, Security Operations, or a similar technical customer-facing role.
Practical cyber security experience, for example in managed security services, threat detection, incident response, SOC operations, consulting, or customer-facing technical work.
Ability to understand customer needs, challenge assumptions, and translate feedback into clear product requirements.
Confidence working with Sales, customer-facing teams, technical stakeholders, and customers.
Structured, analytical thinking combined with a pragmatic, hands-on execution style.
Clear communication skills with both technical and non-technical audiences.
Ability to communicate complex technical ideas through diagrams, workflows, presentations, and written documentation.
Curiosity, ownership, and motivation to grow in a fast-moving product environment.
Willingness to work regularly from our Zurich office.
Fluency in English is required; German is a strong plus.

Ontinue

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