Sysco is the global leader in foodservice distribution, and they are seeking a Program Quality Manager to execute initiatives and manage projects that assure compliance with food safety and quality standards. The role involves leading cross-functional teams, interacting with customers, and developing Sysco-branded product programs.

Responsibilities:

Lead, execute and promote Sysco Brand Product approval process
Manage and execute FSQA sourcing processes and procedures to ensure compliance of all awarded and sourced products to source award criteria related to quality and food safety
Lead initial product review process for potential Sysco branded products to assess their suitability relative to Sysco requirements for product food safety & quality
Issue concise verbal and written reports relative to observations and recommendations to internal and external stakeholders
Create and/or review product specifications for Sysco brand products, providing timely response and direction to internal and external stakeholders
Execute evaluations of Sysco brand products and follow-up with corrective actions to suppliers and Sysco Corporation
Provide formal verbal/written communications to internal and external cross-functional stakeholders that document product compliance and performance to Sysco Brand requirements
Create, implement and manage programs that help ensure Sysco brand product food safety and product quality/consistency
Monitor websites/publications to identify food safety, regulatory changes, alerts, or actions by regulatory agencies relative to product food safety
Leads and reviews the work of professional and supervisory level coworkers involved in FSQA activities in the area of supplier product responsibility
Involved in team management activities including interviewing, development and performance reviews of team members
Create annual and quarterly objectives according to Coaching & Maximizing Performance (CMP) plan and FSQA KPI’s; travel to current/potential Sysco brand suppliers and/or co-packers, prioritize projects, correspondence, and specification development
Contribute to the development of an operating plan, budget and performance goals
Provide support, when necessary, with departmental goals and communication to other FSQA staff members in the event of a product quality complaint or food safety issue
Complete any other essential job functions as assigned by the supervisor
Participate in corporate FSQA meetings/functions
Interfaces with Sourcing, Marketing, BT (business technology), Legal, Risk Management, Sales, CSR, CatMan, & OPCO personnel, suppliers and customers at all levels

Requirements:

Bachelor's degree in Animal Science, Food Science, or Biological Science from a four-year college or university is required
A minimum of five years of experience in quality assurance, quality control, R&D research and development, production, or operations of a food manufacturing facility is required
Ability to prioritize resources, review deliverables and performance metrics and focus on executing results while holding self and others accountable
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
Displays problem solving, organizational and analytical skills which includes solution analysis and mobilization of resources
Ability to use lab equipment, food preparation equipment, personal computer and office communications equipment
While performing the duties of this job, the employee is regularly required to talk or hear
The employee frequently is required to use hands and fingers, handle, or feel objects, tools, or controls
At times, the employee is required to stand, walk, sit, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and taste or smell
The employee must occasionally lift to 60 lbs. and/or move up to 100 pounds
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Product evaluations and inspections may require lifting of products up to 60 pounds and work in a production environment around moving machinery
Corrected vision required for sensory analysis to identify color, clarity
Warehouse and plant visits require close-up and distance visual capabilities to judge GMPs, as well as peripheral vision and depth perception mandatory for safety
While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, extreme cold/heat, and risk of radiation from X-ray equipment
Plant visits expose the employee to both moderate and loud noise levels
Domestic and International travel may be required
Travel may be required up to two (2) days per month
Travel after normal work hours and/or weekend days may be required
Certification or Formal job training in TQM (Total Quality Management) principles, SPC (standard procedure call), GFSI (Global Food Safety Initiative), HACCP, Preventable Controls, FSMA and USDA/FDA regulations would be beneficial
The ability to speak multiple languages is preferred

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