You coordinate our partners (e.g., payment service providers and sales partners) and resolve issues independently
You work closely with Logistics and Customer Success and ensure that nothing falls through the cracks
You free up the executive team and take full ownership of operational tasks
You bring structure when things become unclear and drive initiatives to completion
You take on escalation cases and resolve them pragmatically

You have experience in Operations, Business Development, or a comparable role
You don’t get flustered, even when multiple topics are active at once
You work independently and don’t need step-by-step instructions for every task
You follow through on issues, even when they become difficult
You communicate clearly and can assertively request what you need
You have a good sense for numbers and an understanding of how things are connected
You want to take responsibility rather than just support others
Experience in payments or POS is a plus but not required
Very good German language skills

Direct collaboration with the executive team
A small team with low hierarchy
Remote-first
High degree of autonomy and responsibility
Modern equipment
Company pension plan with employer contribution
Choice of Deutschlandticket, Pluxee benefits, home-office allowance, Urban Sports membership, or childcare subsidy

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