The National Accounts Manager is the primary liaison between the company and its most strategic, high-value customers.
Holds full ownership of the growth and profitability of the company’s National Accounts and the U.S. Department of Veterans Affairs (VA).
Develops long-term relationships and comprehensive account strategies.
Partners closely with Marketing and Finance to structure and evolve deals.
Drives heavy collaboration with the sales team on execution to ensure high levels of customer satisfaction and timely delivery of products and services.
Owns overall account profitability, retention, renewals calendar and process, and identifying new business opportunities within existing accounts.
Leads structured monthly performance reviews with the company’s National Accounts to keep each relationship aligned, proactive, and results-focused.

Education Bachelor’s Degree in Business Administration, Sales, Marketing or a related field; or a combination of education and 7+ years’ experience in a clinical field (OT, PT, Kinesiology).
Must possess and maintain a valid driver’s license.
7+ years of proven experience in enterprise account management, client services, or similar position within the healthcare or clinical industry and with a track record of meeting or exceeding sales targets.
Experience and proven ability to work effectively both independently and within a team environment.
Advanced level experience with computer applications.
Clinical or sales experience or ATP certification is highly preferred.

Must uphold ethical business conduct, as well as maintain confidentiality of sensitive information.
Attend trade shows.
Be a self-starter capable of organizing a travel call pattern and appointment calendar that maximizes efficiency and fills each workday.
Ensure to follow compliance, safety, quality, and other company requirements and standards.
Perform all duties in a manner that follows, demonstrates, and promotes the Company’s values.
Report to work as scheduled, on time, and able to work entire work schedule.
Perform additional duties as assigned.

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