Act as a trusted consultant to your customers, providing expert guidance on Cledara best practices.
Support customers through their initial journey, setting them up for long-term success on the platform.
Become a subject matter expert on the Cledara platform.
Proactively identify opportunities for customer growth and expansion.
Lead Quarterly Business Reviews (QBRs) for strategic customers within your portfolio.
Maintain a clear pulse on your portfolio by forecasting expected churn and growth opportunities.
Collaborate closely with internal teams to advocate for customer needs and contribute to the continuous improvement of the overall customer experience.

Compensation: A starting salary of £30,000
£40,000 (depending on experience).
Health and Wellness: Access to a Private Medical Insurance plan and a corporate ClassPass account.
Professional Growth: A £/€500 annual training budget to support your ongoing learning and development.
Work Environment: A vibrant office space featuring outdoor terraces, showers, and secure bike storage. This role will involve a hybrid model, with 3 days per week in the office, to foster collaboration and team culture.
Tech: We will provide the tools you need to succeed, including an Apple MacBook.
Culture and Food: A €100 per month food allowance to support your team lunches and daily sustenance, regular company offsites, and complimentary fruit, snacks, and team lunches.

Cledara

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