SNH AI is an AI startup focused on building the future of work with autonomous employees. They are seeking a People & Operations Manager to own talent acquisition, manage office operations, and enhance internal communications as the company scales.

Responsibilities:

Own the full recruiting lifecycle from intake to offer for every open role at SNH AI
Partner with hiring managers to gather role requirements, define the ideal candidate profile, and establish comp bands in coordination with leadership
Set up and manage relationships with external recruiters and sourcing partners; hold them accountable to pipeline quality and velocity
Own the interview pipeline: manage candidate flow, scheduling, feedback collection, and stage progression
Track and report on recruiting metrics such as time to fill, pipeline conversion, offer acceptance rate, source quality
Design and continuously improve the SNH AI employee onboarding and offboarding experience
Coordinate day-one logistics: equipment, access, workspace setup, introductions, and first-week schedule
Serve as the primary point of contact with our PEO for benefits administration, payroll questions, compliance, and employee relations matters
Field HR questions from employees and route them appropriately; maintain a clear, approachable internal HR presence
Support performance management cycles. Coordinate review timelines, collect documentation, and ensure the process runs on schedule
Work with company leaders to define and maintain career ladders and role leveling frameworks for each team at SNH AI
Design competency frameworks that give managers clear tools to assess performance and recognize growth
Partner with team leads to implement regular check-in rhythms, feedback processes, and growth planning conversations
Own the cadence and logistics for quarterly reviews and any annual performance processes
Own all internal company communications and develop a consistent communication rhythm
Coordinate executive announcements and all-hands logistics with agendas, materials, follow-up
Own the Austin office environment and manage recurring culture touchpoints: Friday team lunches, birthday and work anniversary recognitions, spouse and partner appreciation moments, and other team traditions
Plan and execute internal events like quarterly reviews, hackathons, team building activities, holiday celebrations, and ad hoc team experiences
Bring creativity and care to how we bring the team together

SNH AI

Open Positions (1)

Operations

People and Operations Manager