NBME is proud to partner with Drexel University, offering students the chance to apply their academic skills in a professional setting. The Business Analyst Co-Op role involves managing customer requests, facilitating user adoption of a new volunteer management system, and supporting volunteer management processes.

Responsibilities:

Triages external customer (volunteer) requests within the shared Volunteer Services Outlook inbox
Communicates professionally with internal and external customers of the Volunteer Services unit
Facilitates user adoption of new cloud-based volunteer management system (VMS) by: assisting with training and troubleshooting sessions, participating in the development of communication plans and use cases, creating process flow diagrams and step-by-step process guides
Maintains up to date information in the VMS and performs administrative tasks related to volunteer management processes
Supports the recruiting of subject-matter experts to committees by producing reports on current and potential volunteers
Appropriately handles the storage, distribution, and destruction of sensitive data

Requirements:

Must be a student at Drexel University, enrolled in the following majors: Business, Information Systems, Management Information Systems, Healthcare Administration/Management, Human Resource Management, Legal Studies
Excellent attention to detail
Continuous improvement mindset
Strong writing skills
Independently motivated
Demonstrated skill in use of computer applications, particularly proficiency in Microsoft Office suite with emphasis on SharePoint, Word, Excel, and Outlook
Experience with Microsoft Access and Microsoft Visio
Experience with functional testing, relational databases, or process flow diagrams
Knowledge of medical terminology and medical education terminology

NBME

Open Positions (1)

Data

Drexel Co-Op: Business Analyst