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Role Overview

Manage support tickets for core business systems
Assist with system administration for assigned platforms
Coordinate vendor follow-up and issue tracking
Support system implementations by contributing to documentation and training
Contribute to business analysis efforts and gather user requirements
Manage project trackers and coordinate tasks
Support change management for system updates
Build and deliver training materials
Document SOPs and maintain system documentation

Requirements

Highly organized and proactive
Experience supporting technology solutions
Ability to manage system support tickets
Coordination skills for vendor follow-up
Understanding of business analysis efforts
Project management abilities
Experience with system implementations
Documenting operational workflows and improvement opportunities

Benefits

Competitive base salary with monthly commissions or bonus potential
Generous PTO and paid holidays
Comprehensive healthcare benefits
Dog-friendly offices (yes, really!)
A people-first culture built on collaboration, accountability, and shared growth

Openwork

Open Positions (1)

Marketing

Technology Partner