Leading user research to understand what customers want from a memory and legacy product: how they want to capture stories, who they're making books for, and what makes the end result feel precious
Creating and iterating on design prototypes, from rough concepts through to polished, testable experiences
Owning the digital product and ecommerce application roadmap: defining what we build and managing delivery with the in-house tech team
Collaborating closely with our editorial colleagues to design new kinds of print-on-demand books and journals that are both beautiful and genuinely easy for customers to create
Working with leadership to shape the brand expression of the new venture as it comes to life through the product
Keeping stakeholders informed and aligned throughout; this is a small, fast-moving team and clear communication matters
Get stuck in on any live product challenges with the existing business; whilst we transform the business there will be smaller product related tasks to keep the lights on and we want someone that can help with this

Demonstrable experience as a product lead or senior product manager on at least one consumer-facing digital product
Strong research and discovery skills; you know how to get to genuine insight, not just confirmation
Experience creating design prototypes (you don't need to be a designer, but you should be comfortable working in tools like Figma or creating good AI prototypes)
A track record of managing software delivery with a technical team: comfortable in sprints, writing clear specs, unblocking engineers and making sensible trade-off decisions
Experience in or a strong affinity for ecommerce; you understand conversion funnels, customer journeys and what makes people buy
An appreciation for craft: beautifully designed physical products, editorial quality and brand expression matter to you
A genuine interest in memory-keeping, personal storytelling or the gift book category

Bonus if you have:

Experience with print-on-demand products or the personalised gifts space
Previous experience building or transforming a product for a new brand within a larger group
An eye for brand and the ability to think across digital and physical product design

Wonderbly

Open Positions (1)