Coins.ph is seeking a visionary and strategic Head of Product Solution Design to lead their product design function. This role involves overseeing a team of UX/UI designers and researchers to create intuitive user experiences while collaborating with various teams to deliver user-centric solutions.

Responsibilities:

Define and own the vision, strategy, and roadmap for the Product Solution Design function under Global Product team
Build, lead, and mentor a high-performing team of Product Designers, UX/UI Designers, Design Researchers, and UX Writers
Advocate for design excellence and user-centric thinking across all levels of the organization including Coins Payment, Crypto Trading and other products
Partner with Product, Engineering, Marketing, and Business teams to ensure holistic and cohesive product experiences
Oversee the end-to-end design process, from discovery and ideation to wireframes, prototypes, and final UI
Implement design systems, frameworks, and tools that drive consistency and efficiency at scale
Champion design thinking and research-led innovation, integrating user feedback and data into all design decisions
Ensure designs are accessible, inclusive, and optimized for all platforms (mobile, web, etc.)
Own the entire user journey and experience lifecycle, identifying pain points and opportunities for continuous improvement
Develop metrics and KPIs to measure user satisfaction, usability, and design impact
Drive initiatives to improve user onboarding, engagement, conversion, and retention through superior design
Act as the voice of the user in strategic discussions and decision-making forums
Effectively communicate design vision, strategies, and updates to stakeholders at all levels
Foster a culture of collaboration, experimentation, and continuous learning within the design team and beyond

Requirements:

5+ years of experience in product design, UX/UI, or user experience strategy, with at least 4 years in a leadership or head-of-role
Proven experience designing for digital products at scale (fintech, crypto, super apps, payments, or e-commerce experience preferred)
Strong portfolio demonstrating deep expertise in design strategy, user journeys, and end-to-end product design
Mastery of design and prototyping tools such as Figma
Deep understanding of human-centered design, accessibility principles, and responsive design
Experience working with cross-functional teams in agile/scrum environments
Strong analytical and problem-solving skills, with the ability to interpret complex data and translate into design insights
Excellent communication and storytelling skills; able to influence executive stakeholders
Background in behavioral science, design psychology, or UX research is a plus
Prior experience in fintech, payments, digital wallets, or blockchain/crypto industries
Familiarity with front-end technologies (HTML/CSS, JavaScript) is an advantage

Coins.ph

Open Positions (3)

Management

Global Director, Product Solution Design

Product

AI Product Manager

AI Product Manager