Point Broadband is a telecommunications company seeking a Project Manager to lead the planning, execution, and delivery of various projects. The role involves managing cross-functional teams and ensuring projects are completed on time, within scope, and within budget while adhering to project management methodologies.
Responsibilities:
- Plan, initiate, manage and deliver end-to-end projects, for assigned initiatives including but not limited to network upgrades, service deployments, infrastructure installations, software/platform conversions, solution development and migrations
- Manage all aspects of assigned projects, including planning, scheduling, communication, change management, budgeting, and execution
- Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders
- Drive cross-functional collaboration across engineering, field operations, billing operations, customer systems, and field operations support teams
- Develop and maintain detailed project plans, schedules, and budgets to ensure timely and cost-effective delivery
- Identify and manage project dependencies and critical path
- Develop and maintain project budgets and forecasts, and ensure projects are completed within budget
- Proactively manage and document changes in project scope, identify potential issues, and devise contingency plans
- Monitor project progress and performance and communicate project status and updates to stakeholders in a timely and professional manner
- Conduct project post-mortems and create recommendation reports to identify successful and unsuccessful project elements
- Create and maintain superior project documentation, including project plans, status reports, action registers, deliverable matrices, RACIs, risk and issue logs
- Ensure compliance with company policies, procedures, and standards
- Support post-implementation reviews to assess project outcomes, capture lessons learned and drive continuous improvement
- Other duties as assigned
Requirements:
- High school diploma or equivalent required
- 10+ years of project management experience required with demonstrated growth in the complexity of projects managed
- 7+ years of telecom project management experience required
- Exceptional communication and presentation skills are required
- Proficient in Microsoft Office Suite
- Ability to create, manage, and analyze project plans, schedules, budgets, and timelines using project management tools
- Ability to create, manage, and track action registers and timelines
- Proficiency in generating reports, presentations, and documentation to communicate project status and performance metrics
- Skilled in managing digital workflows, task assignments, and resource tracking in a collaborative team environment
- Competence in handling data entry, analysis, and tracking to support decision-making and project optimization
- Ability to navigate and utilize communication and collaboration platforms for team coordination and stakeholder engagement
- Demonstrated ability to utilize AI technologies to enhance project management effectiveness
- Bachelor's degree or equivalent experience preferred
- Prefer experience in complex network migrations, consolidations, technology implementations, large-scale customer conversions, and experience in software platform development and migrations
- Merger and acquisition experience is strongly preferred
- PMP and change management certification preferred but not required
- Prefer candidates who have extensive experience with Smartsheets and utilizing automation capabilities, including email or chat task updates, and other advanced platform capabilities