UnitedHealthcare is dedicated to simplifying the health care experience and creating healthier communities. The Business Development Manager will focus on recruiting and developing Asian agents nationwide to enhance revenue growth across various insurance products and improve agency productivity.
Responsibilities:
- Recruit, build, nurture, and retain independent Asian agents and agencies nationwide across assigned scopes and business lines
- Develop and maintain strong, long term agency relationships to support sustained growth and production
- Identify and refer brokers to appropriate sales teams, including commercial group sales
- Conduct regularly scheduled, structured business review meetings with agencies to assess performance, identify opportunities, and drive growth
- Support agencies to increase revenue and production across UnitedHealthcare businesses, including Medicare, IFP, GRIC, fixed indemnity, individual ancillary, and multi carrier offerings
- Drive cross sell, product adoption, and expansion of agency product portfolios, including GRIC and system adoption
- Serve as a liaison and coordinator between Asian Initiatives sales teams and local market sales partners, including: Medicare Market Growth Managers, IFP Market Managers, GRIC sales teams, Golden Outlook Territory Managers
- Ensure agencies receive consistent, aligned support across all applicable business lines and markets
- Attend and participate in agency in person meetings, trainings, educational seminars, and community events
- Engage with carrier partners, providers, and other centers of influence to generate leads and facilitate local marketing initiatives
- Coordinate and support local marketing and community engagement activities as needed
- Develop relationships with community organizations to enhance local area marketing and agency reach, including hospitals, clinics, senior centers, and local associations
- Strengthen community presence to support demographic expansion in Asian markets nationwide
- Act as a point of contact between agencies and internal sales process owners to support the full agency lifecycle, including: Contracting and licensing, Appointments and certifications, Training and onboarding, Enrollment administration, Commission payments, Agent servicing and compliance
- Ensure newly onboarded agents reach 'Ready to Sell' status efficiently, prioritizing cases pending beyond established timeframes in coordination with onboarding specialists
- Communicate timely updates, program information, and operational guidance to agencies and agents via established channels
- Support reporting and tracking related to agency engagement and business development activities
Requirements:
- 2+ years of experience working with brokers/navigators and building community-based enrollment models
- Experience developing culturally responsive marketing strategies and in-language community education programs
- Familiarity with operations and compliance requirements
- Bilingual proficiency in one or more languages commonly spoken in Asian communities (e.g., Mandarin, Cantonese, Korean, Vietnamese)
- Willing and able to travel 75% +/- depending on business need (travel is across the US most often to TX, IL, WA, CA, NY, NJ)
- Experience supporting CMS-regulated products (e.g., Medicare Advantage)
- All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy