RethinkFirst builds technology that helps people thrive across behavioral health, education, caregiving, workplace wellbeing, and human services. They are seeking a Senior Product Designer to lead the design of high-quality product experiences across their product ecosystem, utilizing AI-assisted tools and collaborating with cross-functional teams to create intuitive and scalable product experiences.
Responsibilities:
- Lead end-to-end product design for features and workflows across RethinkBH, RethinkCare, and RethinkEd
- Translate complex user, business, and technical problems into intuitive, scalable product experiences
- Partner closely with product managers, engineers, designers, subject matter experts, and business stakeholders from discovery through delivery
- Create user flows, journey maps, wireframes, prototypes, high-fidelity designs, and clear design specifications
- Use advanced Figma skills to create polished design work, build scalable components, prototype interactions, and support efficient collaboration
- Use AI-assisted tools to build effective prototypes that help teams test ideas, communicate product behavior, explore interaction models, and move from concept to clarity faster
- Experiment with AI-generated or AI-assisted prototypes to validate workflows, demonstrate product concepts, and support better conversations with product, engineering, and stakeholders
- Use AI tools to accelerate ideation, prototyping, research synthesis, documentation, critique, and iteration
- Explore code-based or code-adjacent prototyping when useful to communicate interaction details, motion, responsiveness, or product behavior. This is not an engineering role, and an engineering background is not required
- Share work early and often, invite feedback, and iterate quickly
- Help teams navigate ambiguity, conflicting priorities, unclear requirements, and tough tradeoffs
- Build consensus by clearly framing problems, options, risks, and recommendations
- Present design work and prototypes with confidence and clarity to cross-functional partners, stakeholders, and leadership
- Use research, customer feedback, usability testing, and product data to inform design decisions
- Contribute to our design system by creating reusable patterns, improving consistency, and helping ensure feature work scales across products
- Build strong relationships across product, engineering, customer-facing teams, and business leadership
- Bring energy, positivity, curiosity, and a can-do mindset to complex product challenges
Requirements:
- 5+ years of product design, UX/UI design, or related digital product experience
- A strong portfolio showing end-to-end product design, thoughtful problem solving, polished execution, and product impact
- Advanced proficiency in Figma, including components, variants, auto layout, prototyping, libraries, and design system workflows
- Experience designing complex SaaS products for web and/or mobile
- Experience using AI tools to create prototypes, accelerate design exploration, communicate product ideas, or improve design workflows
- Comfort experimenting with AI-assisted, code-based, or code-adjacent prototyping tools to make product concepts tangible. Engineering experience is not required
- Strong understanding of user-centered design, interaction design, visual design, usability testing, and iterative product development
- Ability to move quickly without losing sight of quality, clarity, or user needs
- Comfort working in ambiguous, fast-changing environments with competing priorities
- Strong product judgment and the ability to balance user needs, business goals, and technical constraints
- Excellent communication, facilitation, storytelling, and presentation skills
- Ability to influence without authority and guide cross-functional teams toward alignment
- A relationship-builder who earns trust, listens well, and brings people along
- High energy, positivity, resilience, and a collaborative attitude
- A builder mentality: you learn fast, make ideas tangible, and help teams keep moving
- Experience in healthcare, behavioral health, wellness, education, EdTech, caregiving, or human services
- Experience with B2B SaaS products
- Experience working in startup, scale-up, or fast-moving product environments
- Experience contributing to or maintaining design systems