Senior Product Manager — Candidate & Recruiter Platform

Clasp is a venture-backed, mission-driven startup transforming access to education and career pathways. They are seeking a Senior Product Manager to own the candidate and recruiter experience within Clasp Talent, focusing on activation, conversion, and retention across the applicant journey while enhancing the platform for healthcare employers.

Responsibilities:

• Own the Candidate Funnel: Drive activation, conversion, and retention across the entire applicant journey — discovery, account creation, profile completion, application, interview, and offer signing. Set funnel metrics, instrument what matters, and run the experiments that move the needle
• Own the Employer Platform: Own the platform experience that healthcare employers use to source, screen, and place candidates. Recruiters log in every day and their workflow efficiency directly impacts our business
• Build the Network Effect: Identify and ship the features that make each new student more likely to fulfill a commitment to an open role and each new employer more valuable to students
• Deeply Understand Your Users: Spend real time with healthcare students and the recruiters who hire them. Learn what students actually want from their careers and what they fear about the job search. Watch recruiters work and understand the pressures they're under to fill critical roles. Build from what you hear, not from what you assume
• Partner with Marketing: Work closely with student marketing on top-of-funnel performance — landing pages, conversion paths, channel-specific experiences — and own how acquisition handoffs into product. We believe the line between marketing and product should feel seamless
• Collaborate with Partner Success: Work closely with partner success to understand how employers actually use the platform, where they get stuck, and what they need to be successful. Translate employer feedback into product investment
• Run a Disciplined Experimentation Program: Help mature the testing, instrumentation, and analysis practices that allow the team to learn fast and make informed decisions. Bring rigor to how the team measures success
• Champion the Candidate Experience: Represent the candidate's voice in every product decision. Healthcare students deciding whether to commit to an employer are making a meaningful career and financial decision; the experience should reflect that gravity while removing every unnecessary friction

Requirements:

• 4+ years in product management, with significant time spent on consumer growth, onboarding, activation, and/or two-sided marketplace products
• You have shipped work that materially moved a funnel or an activation curve
• You understand funnel mechanics, conversion optimization, experimentation, and instrumentation
• You can look at a flow and identify where users drop off, why, and what to test
• You have run real experimentation programs, not just one-off A/B tests
• You have either worked on a marketplace or platform with two distinct user types, or you have a strong instinct for how to balance competing needs across them
• You understand that the user and the customer are not always the same person
• You have a track record of getting close to your users — talking to them directly, sitting alongside them as they use your product, and translating that contact into product decisions
• You build for real people, not personas in a deck
• You have deep experience partnering with engineering teams
• You collaborate with engineers on trade-offs and planning rather than throwing requirements over the wall
• You are comfortable with funnel analytics, cohort analysis, and experiment design
• You can work with data teams to define the right metrics and hold yourself accountable to them
• You partner naturally with marketing, customer success, design, engineering, and analytics
• You can align stakeholders with different incentives around shared product goals
• Strong verbal and written communication, with the ability to explain complex ideas to both technical and non-technical stakeholders, including executive leadership and external partners
• Healthcare experience is not required but is a nice-to-have