Senior Product Manager, Originations Platform

Hometap is a collaborative fintech company focused on making homeownership less stressful and more accessible. They are seeking a Senior Product Manager to lead the optimization of their Originations processes and systems, enhancing underwriting decision-making and operational efficiency.

Responsibilities:

• Lead the implementation and ongoing optimization of Hometap's third-party workflow systems, ensuring they're configured, adopted, and continuously improved
• Identify and eliminate process inefficiencies across underwriting and operations workflows, translating pain points into prioritized product opportunities
• Establish yourself as an internal authority on mortgage tech, fintech, and workflow tooling, staying current on vendors, capabilities, and emerging solutions that could improve underwriting speed and quality
• Collaborate with Investment Operations and Engineering to design and deliver integrations that reduce manual effort and operational cost
• Iterate on staff-facing experiences with an empathetic perspective on the day-to-day jobs our staff performs
• Test and scale each delivery with data analysis, A/B testing, phased rollouts, and user research
• Build and maintain dashboards to track KPIs, analyze operational performance, and surface actionable insights regularly
• Communicate process improvement recommendations and ROI to key stakeholders across the organization, including senior leadership
• Advocate for platform-level changes that empower and facilitate testing of new Homeowner experiences

Requirements:

• 4+ years of product management experience, preferably with both B2B and B2C exposure; strong preference for fintech, proptech, or mortgage origination experience
• Hands-on familiarity with mortgage origination systems, workflow automation platforms, or related fintech infrastructure
• A demonstrable history of cost-reducing integrations and process improvements with measurable outcomes
• Passion for intuitive, pragmatic user experiences, especially for internal tooling
• Excellent written and verbal communication skills, with the ability to influence cross-functional teams and executive stakeholders
• Experience integrating AI/ML models and automation into production workflow systems, including prompt engineering, API orchestration, and translating business logic into intelligent decision pipelines
• Comfort with AI based prototyping and rapid solutioning to facilitate alignment and collaboration
• Strong analytical skills and comfort working with data to make informed decisions; experience with tools like Heap, Tableau, or similar platforms a plus
• Self-awareness and time management skills to balance multiple projects at once and know when to ask for help