Product Manager

CENTEGIX is the industry leader in wearable safety technology for various sectors including healthcare and education. The Product Manager will lead product discovery and delivery for emergency response solutions, collaborating with engineering and design teams to create effective software that enhances safety and operational response.

Responsibilities:

• Own the product roadmap and help shape product direction for emergency response and incident management solutions
• Lead product discovery with customers, internal users, and stakeholders, synthesizing qualitative feedback and quantitative data to identify high-impact opportunities
• Balance customer needs, operational realities, regulatory considerations, scalability, and technical feasibility
• Drive product decisions using customer insights, operational data, and market analysis
• Translate user needs and business goals into clear product requirements, user stories, and success criteria
• Build a deep understanding of dispatch, RTCC, school safety, and operational response environments
• Partner closely with Engineering and Product Design to deliver mission-critical capabilities and user-centered experiences
• Drive prioritization decisions based on customer impact, technical feasibility, and strategic alignment
• Communicate product direction, tradeoffs, and progress clearly to stakeholders across Engineering, Sales, Customer Success, and Operations
• Define and track product success metrics, using insights to guide iteration and continuous improvement
• Lead cross-functional coordination for product releases and launches, ensuring successful rollout and adoption across customer and internal teams

Requirements:

• 5+ years of Product Management experience, with a strong focus on building and scaling software products
• Experience with public safety, emergency response, RTCC, 911, dispatch, incident management, or other mission-critical operational systems
• Familiarity with products that integrate software and physical systems, with the ability to reason through technical and operational constraints
• Proven ability to partner effectively with Engineering and Product Design to deliver high-quality, user-centered software solutions
• Strong problem-solving skills, with the ability to decompose ambiguous problems into clear product decisions and outcomes
• Comfort operating in a high-growth environment with evolving priorities and imperfect information
• Clear written and verbal communication skills, including the ability to communicate priorities, tradeoffs, and product direction
• A data-informed approach to roadmap planning, prioritization, and iteration
• Occasional travel may be needed for internal meetings, customer engagements, or industry events