Manage the National customer relationship for Mumbai HQ accounts
Build Relationship with the Key Buying centre (C
Levels) to influence deals Nationally
Drive profitable revenue growth
Deliver the best in class customer experience to our customers
Ring fencing customer base, acquiring new customers
Increased market share from integrated product, service, mobile solution offerings, and fixed data product
Drive Digital Workshops with cross functional teams of customer Engagement
Own multi touch points and engagements in Customer organisation and internally
Engage cross functionally to deliver a quality experience to the Customer
Manage virtual teams including delivery, solution, service, collections
Ensure governance of QBR’s and other reviews with customer
Develop deep understanding of the customer telecom spend and our Share of Wallet (SOW)

Experience in managing global and a track record of global accounts/enterprise solution selling
Experience in complex change management and operating in a matrix, fast moving and technical environment
Experience in working in multi-cultural environment ability to manage an international and distributed team
Team player, strong influence and relationship management skills, customer centric
Strong communication and decision making skills– ability to balance conflicting interests and ability to lead in a high-growth, high-uncertainty environments
MBA with Engineering background
8+ years of experience in similar fields

National Account Manager

Key skills