Partner with Sales to support strategic enterprise opportunities.
Lead technical discovery and solution design with customers and partners.
Run workshops with customer stakeholders across security, infrastructure, IAM, endpoint management, and workplace technology.
Own the relationship to the customer’s technical counterparts during and after the sales process.
Help customers evaluate Firefox Enterprise in areas such as deployment, policy management, identity integration, logging, security controls, and operational fit.
Design and support pilots, proofs of concept, and rollout plans.
Advise customers on deployment models, architecture decisions, and integration approaches for enterprise environments.
Validate interoperability across systems such as SSO, MFA, SIEM, proxy/network controls, endpoint tooling, certificates/PKI, and browser policy frameworks.
Identify and help resolve technical risks early, including application compatibility, certificate handling, deployment complexity, and policy enforcement requirements.
Create reusable technical assets such as reference architectures, deployment guidance, validation plans, and technical enablement materials.
Support and enable partners involved in deployment, integration, and customer success.
Champion Mozilla’s values of openness, trust, and user agency in every customer interaction.

Significant experience (7+ years) in a Staff Solutions Engineer, Sales Engineer, Solutions Architect, Security Architect, or Technical Account Manager role.
Ideally deep knowledge of the French IT landscape, particularly within the public sector, financial services, or OIVs (Critical Infrastructure) operators.
Strong background in enterprise security, endpoint management, browser security, Zero Trust, IAM, or digital workplace infrastructure.
Hands-on knowledge of:
Windows enterprise deployment
GPO / MDM / policy management
certificates / PKI / TLS / proxies
SSO / MFA / IdP integrations
SIEM / DLP / CASB ecosystems
Kubernetes / Helm for customer-operated environments.
Experience supporting pilots, technical evaluations, or enterprise deployments in complex customer environments.
Ability to translate complex regulatory requirements into technical configurations and sales evidence.
Ability to communicate clearly with both technical teams and senior stakeholders.
Comfort working across ambiguity and helping customers move from evaluation to deployment with confidence.
Must be willing and able to travel within France as needed for the role, with a preference for candidates located in the Paris metro area.
Must be willing and able to occasionally accommodate collaboration and meetings aligned with U.S. business hours.
Strong written and verbal communication skills in English.
Native-level fluency in French.

Rich medical, dental, and vision coverage
Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
Quarterly all-company wellness days where everyone takes a pause together
Country specific holidays plus a day off for your birthday
One-time home office stipend
Annual professional development budget
Quarterly well-being stipend
Considerable paid parental leave
Employee referral bonus program
Other benefits (life/AD&D, disability, EAP, etc.
varies by country)

Staff Solutions Engineer – Firefox Enterprise

Key skills