Collaborate with engineering, product, customer support, data, etc
Ability to provide production support to the CX support team
Review requirements, specifications, and technical design documents to provide timely and meaningful feedback
Estimate, prioritize, plan, and coordinate testing activities
Work with Developers and Product Managers to develop a complete test plan for assigned projects
Manual, API and Automation testing
Identify, record, document thoroughly, and track bugs
Perform thorough regression testing when bugs are resolved
Coordinate and participate in code deployment
Learn processes and systems between and within departments that rely on technology, and look for opportunities for improvement.

Minimum of 3 years of testing experience working in a QA capacity
Hands-on experience with AI tools
Hands-on experience with automated testing tools
Hands-on experience with API testing tools
Experience with various browsers and operating systems, including mobile platforms
Ability to multitask and prioritize workload
Knowledge of software QA methodologies, tools, and processes
Experience in writing clear, concise, and comprehensive test plans and test cases
Experience working in an Agile/Scrum development process
Strong communication skills
Experience with performance and/or security testing is a plus
Knowledge of SQL/Postgres and scripting is a plus

QA Engineer

Key skills