Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer’s service standards and key performance indicators.
Engage with customers to understand their analytical workflows and tailor service offerings, including training, support, and upgrades.
Enhance account profitability through efficient service execution and by identifying revenue opportunities such as billable work, consumables, and service leads.
Maintain assigned assets, including tools, test equipment (MTE), telecommunication equipment, and service parts inventory.
Enhance PerkinElmer’s product quality by proactively reporting improvement opportunities via the quality notification process.

BA Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 3 years direct experience with repair of laboratory equipment OR Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 5 years direct experience with repair of laboratory equipment OR High School Diploma plus 7+ years direct experience with repair of laboratory equipment
Technical critical thinking skills and attention to detail
Outstanding customer service skills complemented by an ability to listen to and interpret client requests
MS Office skills: Outlook, PowerPoint, Word
Ability to travel by air, vehicle and/or other means of transportation as business requires. Travel will vary depending on territory requirements and/or customer base typically up to 50% of the time.

Field Service Engineer – Remote

Key skills