Lead end-to-end change management on complex technology-enabled initiatives, from early shaping through delivery and adoption.
Develop and deliver pragmatic change approaches aligned to programme objectives and business context, including impact assessment, stakeholder and leadership engagement, communications, enablement, business readiness and adoption activities.
Partner with sponsors, project managers, product, technology and business leaders to shape the change approach, align stakeholders, surface risks early, and support successful delivery and adoption.
Contribute to programme governance and SteerCo discussions as part of the wider delivery leadership team, helping shape decisions, clarify scope and manage delivery and adoption risks proactively.
Measure business readiness, adoption and change outcomes, using insight to identify risks and shape interventions.
Provide practical advice and light-touch support to smaller initiatives across the portfolio where needed.
Contribute to the development of change standards, playbooks, operating model and AI-enabled approaches to improve change delivery.

Significant experience leading end-to-end change management on complex technology-enabled programmes or transformations.
Proven experience acting as a Change Lead or senior change practitioner on major initiatives, with the ability to lead work independently and influence without formal authority.
Experience working in a large, global and/or matrixed organisation, or in consulting environments supporting similar complexity.
Experience designing and delivering end-to-end change approaches, including impact assessment, sponsor and stakeholder engagement, communications and enablement, business readiness and adoption.
Practical experience using generative AI tools to improve the quality and efficiency of change or project delivery.
Strong communication and stakeholder engagement skills, with the ability to translate complex technology-enabled change into clear actions for different audiences.
Strong judgement, attention to detail, and ability to balance strategic thinking with hands-on delivery.
Comfortable working with ambiguity, creating structure where needed, and maintaining momentum in evolving environments.
Experience working across a range of project types and change contexts would be advantageous.

Generous holiday allowance with the option to buy additional days
Health screening, eye care vouchers and private medical benefits
Wellbeing programs
Life assurance
Access to a competitive contributory pension scheme
Long service awards
Save As You Earn share option scheme
Travel Season ticket loan
Maternity, paternity and shared parental leave
Access to emergency care for both the elderly and children
RE CARES days, giving you time to support the charities and causes that matter to you
Access to employee resource groups with dedicated time to volunteer
Access to extensive learning and development resources
Access to employee discounts via Perks at Work

Senior Change Manager – Technology

Key skills