Key skills
CommunicationRemote WorkAccount Management
About this role
Role Overview
- Build and maintain strong, long-term relationships with assigned creators and studios
- Manage day-to-day store operations
- Develop and implement content strategies
- Analyze performance data to identify trends and insights
- Ensure all client content adheres to platform guidelines
- Work closely with the Concierge Manager and SME
Requirements
- Detail-oriented and highly organized
- Excellent judgment and decision-making skills
- Strong analytical skills
- Proficiency in Excel or Google Sheets
- Strong written and verbal communication skills
- Fluent in written and spoken English
- Ability to manage multiple client accounts in a fast-paced environment
- Experience in account management, client support, content operations, or a related role is a plus
Benefits
- Paid vacation
- National holidays
- Sick leave days
- Full remote work
- Cool & friendly team