Legal Assistant – Education Law

Role Overview

• Receives, screens, and triages intake calls from prospective clients regarding education law matters.
• Conducts conflict checks, gathers relevant case information, and completes financial eligibility assessments.
• Prepares intake applications and supporting documentation for review by attorneys and advocates.
• Opens, maintains, and monitors client files in accordance with agency procedures and case management requirements.
• Schedules client appointments, school meetings, hearings, and other case-related events.
• Explains documents to clients, obtains required signatures, and ensures proper completion of forms and records.
• Maintains regular communication with clients, attorneys, schools, and community agencies regarding case-related matters.
• Drafts correspondence, records detailed case notes, and enters information accurately into the case management system.
• Assists attorneys and advocates with preparation for school meetings, hearings, appeals, and other legal proceedings.
• Compiles program statistics, prepares reports, and supports data collection and program evaluation activities.
• Collaborates with internal programs and community agencies to connect clients with supportive services and resources.
• Conducts client follow-up communications and assists with client satisfaction evaluations.
• Maintains calendars and tracks important case deadlines and appointments.
• Conducts legal research and gathers information as assigned.

Requirements

• Associate's degree in Paralegal Studies required; or High School Diploma/GED and two (2) years of equivalent legal, administrative, or client service experience.
• Notary Public License preferred; if not currently licensed, ability to obtain licensure within six (6) months of employment.
• Knowledge of general legal office procedures, case management practices, and client intake processes.
• Strong organizational skills with the ability to manage multiple priorities, deadlines, and attorney schedules simultaneously.
• Excellent attention to detail and ability to maintain accurate records and documentation.
• Proficiency in Microsoft Office Suite and case management software systems.
• Strong verbal and written communication skills, including the ability to communicate effectively with clients and community partners.
• Demonstrated ability to work collaboratively in a team environment and build positive working relationships.
• Ability to work independently and effectively in both office and remote work environments, including use of virtual communication platforms such as Microsoft Teams and Zoom.
• Access to reliable transportation and ability to travel to agency offices, schools, courts, and other locations as required.
• Demonstrated empathy, professionalism, and cultural sensitivity when working with diverse client populations.
• Commitment to social justice and a passion for serving underprivileged communities.

Benefits

• Hybrid Work schedule
• Paid Lunch Hour
• Employer contributions toward health and dental insurance plans
• Up to: 15 days of vacation to start (More based on experience)
• 96 hours of sick leave
• 48 hours of personal time
• 14 paid holidays a year
• $600 per year internet stipend
• 3% match on the 401(k) or Roth 401(k) plan of your choice
• $3,000 salary differential for being proficient in a program-relevant language
• Professional development opportunities
• Public Service Loan Forgiveness qualifying employer
• Employee Assistance Program
• Employer contribution toward parking fees