Claims Loss Specialist, Restoration Estimator – Project Manager

Role Overview

• Manage assigned reconstruction projects from initial assignment through completion.
• Conduct site inspections and document damages with measurements, photos, notes, and scope details.
• Prepare accurate and detailed repair estimates using Xactimate.
• Communicate with homeowners, property managers, adjusters, TPAs, subcontractors, vendors, and internal team members.
• Handle estimate revisions, supplements, carrier feedback, and review requests as needed.
• Effectively present project scope and value to customers, securing customer approval and commitment to proceed with work.
• Coordinate with internal production teams to help move approved jobs into scheduling and execution.
• Assist with project planning, scope review, material needs, subcontractor coordination, and customer expectations.
• Monitor job progress and communicate updates throughout the repair process.
• Maintain organized documentation in company software and any applicable claim or program platforms.
• Help identify issues, missing information, delays, or scope concerns early and communicate them clearly.
• Field visits, inspections, customer meetings, and jobsite coordination will be required.

Requirements

• Xactimate experience is required.
• Project management experience is required.
• Experience in insurance restoration, reconstruction, construction, property claims, or repair estimating is strongly preferred.
• Experience with condominium, multifamily, commercial, or property management-related work is a plus.
• TPA or insurance program experience is a plus.
• Strong communication, organization, and follow-through skills.
• Ability to manage multiple projects, deadlines, and priorities at the same time.
• Strong attention to detail and accuracy.

Benefits

• Bonus program
• Company laptop
• Company phone
• Roth IRA
• Company car
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance