Customer Service Representative

Role Overview

• Strategic and operational primary point of contact at assigned account
• Quote creation on existing business
• Order entry including discreet, blankets, and EDI order management
• Manage customer survey completion and enter customer quality complaints
• Assist in carrying out market analyses and observe the development of the competition

Requirements

• High school diploma or general education degree (GED)
• Three to five years related experience and/or training
• Knowledge of the production and application of elastomer components is preferred
• Proficient CRM experience preferred
• Exceptional interpersonal skills to work cross-functionally and as a team player
• Excellent writing and verbal communication skills and the ability to communicate at all levels
• Expert English proficiency (verbal and written)

Benefits

• Be yourself at Datwyler
• Diversity and a wide range of career opportunities
• Interesting development opportunities with training and assignments in a global environment