Key skills
CommunicationProblem SolvingCollaboration
About this role
Role Overview
- Skilfully manage inbound calls and interactive chat conversations
- Immerse yourself in our OneHub Platform
- Cultivate an unparalleled understanding of Employee Benefits, Reward, Recognition, and Discounts
- Collaborate with the team to ensure service level agreements (SLAs) are consistently met
- Deliver exceptional customer service to both our customers and their employees
Requirements
- Someone who enjoys working with people
- Enthusiastic about thriving in a fast-paced environment
- Demonstrates exceptional teamwork and collaboration abilities
- Quick learner, adaptable to process changes
- Problem solving skills
- Possesses proficient computer skills
- Exhibits excellent written and verbal English communication skills
- Prior experience in customer service is preferred
Benefits
- ₱5,000 non-taxable allowance
- 25 days paid vacation leave
- 7 days paid sick leave
- Your birthday off
- Two half day wellbeing days
- HMO and Dental Coverage
- Life assurance
- Referral bonus