Inputs to product strategy with cross-functional stakeholders consistent with the shared vision for the product or enabling platform.
Implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
Controls for the customer experience and customer needs in product requirements and as an input to decision making.
Monitors metrics that inform the success of products including usability studies, research and market analysis.
Manages one or more workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
Monitors product profitability measures, including budget.
Participates in operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews.
Interfaces with product and technology leadership as needed.
Partners with content developers, data scientists, product designers and user experience researchers.
Requirements
5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
Experience building or managing products in the decisioning, recommendation engine, or real-time scoring space (e.g., fraud scoring, credit underwriting, personalization platforms).
Familiarity with feature stores, real-time inference pipelines, rule engines, or A/B experimentation frameworks.
Track record of driving platform adoption across multiple internal customer teams.
Strong data intuition: ability to define and interpret platform metrics, run analyses, and translate findings into product decisions.
Experience with agile delivery at scale, including cross-team dependency management and milestone-driven roadmap execution.