Define and deliver a multi-year technology strategy aligned to growth, customer outcomes, and operational excellence.
Turn executive priorities into clear, executable roadmaps and ensure they are delivered.
Own and evolve our service catalog (offerings, SLAs, pricing, packaging).
Partner with Sales and Marketing to bring solutions to market that resonate and sell.
Manage budgets, forecasts, and investment strategy.
Align technology decisions to ROI, margin, and long-term growth.
Provide senior sponsorship for the cybersecurity program.
Partner with cybersecurity leadership to shape risk posture and roadmap.
Drive S/NOC performance, SLA delivery, and incident response.
Build a culture of accountability with metrics that matter.
Lead enterprise architecture across cloud, data, networking, and integration.
Act as a trusted advisor to internal leaders and clients.
Build a culture of ownership, accountability, and continuous improvement, and develop the next generation of leaders.

10+ years of progressive leadership in technology (IT, architecture, product, operations)
5+ years leading leaders across multiple functions
Proven track record delivering complex initiatives with real business impact
Strong financial acumen (budgeting, forecasting, ROI)
Experience with service catalogs, pricing, or productized offerings
Experience partnering with or overseeing cybersecurity functions
Nice to Have:
MSP, MSSP, or service-based technology experience
Experience in multi-client environments and recurring revenue models
Executive-level communication with boards, clients, or senior leadership

Senior Director, Technology

Key skills